Privacy policy

Privacy Policy

Last updated: March 19, 2026

Hello! As Royal Musical Instruments (royal.az), we thank you for trusting us and visiting our website. Another topic as important to us as music is the security of your personal data. On this page, we sincerely explain what information we collect, why we use it, and how we protect it.

1. What information do we collect?

To provide you with better service and deliver your orders on time, we need certain information:

  • Information you provide directly: Your name, surname, delivery address, contact number, and email address.

  • Login with Google: If you register with your Google account without wasting time, we only see your name, email, and profile picture. We do not touch your password or other private information.

  • Technical information: The system automatically records which guitars or pianos you view on the site, your IP address, and which device you are accessing from, so that we can make our site more convenient for you.

2. Why do we need this information?

We use this information to do the following:

  • Deliver the instrument you purchased to the correct address and complete the payment securely.

  • Monitor the 1-year official warranty service we provide for our pianos.

  • Notify you about new musical instruments and discounts (if you wish).

  • Make our site work faster and without errors.

3. Do we share information with anyone?

No, we do not sell your information to any company. We only share necessary information with partners who are part of our business (e.g., courier services, official banks, and the Shopify platform). Of course, if an official legal request comes in accordance with the legislation of the Republic of Azerbaijan, we act in accordance with the laws.

4. Security and Cookies

Our site has an active SSL encryption system, meaning your information is transmitted in an encrypted form. We also use "cookies" to recognize you and remember your preferences. If you wish, you can disable them in your browser, but in this case, you will not be able to fully utilize some features of the site.

5. Your rights

This information is yours, so you can at any time:

  • Ask what information we have about you,

  • Correct incorrect information,

  • Or request the deletion of all your information from our system.

6. Contact us

If you have any questions or want your information deleted, do not hesitate to write or call us: