Privacy policy

Privacy Policy

Last updated: March 19, 2026

Hello! As Royal Musical Instruments (royal.az), we thank you for trusting us and visiting our website. Another matter that is as important to us as music is the security of your personal information. On this page, we sincerely explain why we use the information we collect and how we protect it.

1. What information do we collect?

To provide you with better service and deliver your orders on time, we need some information:

  • Information you provide directly: Your name, surname, delivery address, contact number, and email address.

  • Login with Google: If you register with your Google account without wasting time, we only see your name, email, and profile picture. We do not access your password or other private information.

  • Technical information: The system automatically records which guitars or pianos you view on the site, your IP address, and the device you are using so that we can make our site more convenient for you.

2. Why do we need this information?

We use this information to perform the following tasks:

  • To deliver the instrument you purchased to the correct address and complete the payment securely.

  • To track the 1-year official warranty we provide for our pianos.

  • To notify you about newly arrived musical instruments and discounts (if you wish).

  • To keep our website running faster and error-free.

3. Do we share the information with anyone?

No, we do not sell your information to any company. We only share necessary information with partners who are part of our business (for example, courier services, official banks, and the Shopify platform). Also, of course, if an official legal request is received in accordance with the legislation of the Republic of Azerbaijan, we act in accordance with the law.

4. Security and Cookies

Our site has an SSL encryption system enabled, meaning your information is transmitted in encrypted form. We also use "cookies" to recognize you and remember your preferences. If you wish, you can turn these off in your browser, but in that case, you will not be able to fully enjoy some features of the site.

5. Your rights

This information belongs to you, so at any time you can:

  • Ask what information we have about you,

  • Correct incorrect information,

  • Or request that all your information be deleted from our system.

6. Contact us

If you have any questions or would like your information deleted, please do not hesitate to write or call us: